Jacqueline Light Counselling and Therapy near Brighton,
West Sussex

Frequently Asked Questions

Do I have to commit to a session straight away?
No you don't. I offer you a 30 minute reduced fee initial session to meet each other, you can share what you would like from counselling and your goals. I will share how I would work with you and what the benefits could be for you so you can get an idea if counselling is for you right now.

How much are the sessions?
Initial session - £25 for 30 minutes.
Sessions thereafter are £45 for 50 minutes.
Sessions can be paid by cash, card or by bank transfer. Payable at each session or in advance by bank transfer, some clients prefer this.

Is it confidential?
We will sign a Confidentiality contract when working together. Apart from statutory exceptions, which I will explain our work will be confidential.
I adhere to GDPR and store data in accordance. Further GDPR information will be provided when we complete our working contract.

Is there free parking?
Yes. My rural practice is based in the beautiful Sussex Downs in Pyecombe with secure free parking.

How soon could I get an appointment?
I offer weekly sessions on Tuesdays, Thursdays and Fridays and some evenings. Just get in touch by e-mail or phone and I will arrange an appointment to suit.

What if I need to cancel an appointment at short notice, due to work for example..?
I ask for 48 hours notice for a cancellation. Otherwise sessions are payable.
The reason for this is I have committed my time for you and do not re-use your appointment slot to see other clients. It is your time that is reserved.

I am nervous and want to contact you but I am not sure what to say...?
Please do not worry. You are contacting me for an initial session at this point and this is what we will arrange. There are 2 ways of doing this
By e-mail: you can click the blue e-mail icon on the home page and contact me that way.
By phone: , my phone number is on the home page too. If it goes to answer-phone I may be with a client. Please leave a message and I will call you back , text, e-mail - whichever you prefer. Just let me know.

How do I get to you?
- By Car - easy access from A23/27. Free parking
*NOTE: Please use correct postcode: BN45 7EG which brings you directly to the address.
From the North:
Past Hickstead on A23, proceed about 3 miles. Up hill past Tates garage on right and take A273 to Hassocks & Pyecombe. End of slip road turn right, then immediately left to take you over bridge. At end of bridge turn left.
From the South/A27:
Pick up A23 to Gatwick. Stay in left hand lane, becomes long filter lane for A273 Hassocks. Under flyover and first left - signposted London/Gatwick. Stay on this road, keeping Plough Pub on right. Under bridge and first right to take you over bridge. At end of bridge turn left.

-By Train - 5 minutes from Hassocks station. 10 mins from Preston Par station. Taxi contact details can be provided on request.

-By Bus - 270/271/272 from Crawley/ Henfield to Brighton Country service. Bus stops a short ten minute walk. Details can be given on request.

Please do not hesitate to contact me with any further questions and I will be happy to discuss them with you,

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